Start a conversation

Photo rejected in the profile verification

The photo you uploaded for the profile verification check was rejected, which might be due to several reasons. Here's how to create a photo that is easily verifiable for our support team:

The paper with your information (username and date) must be seen clearly, held in your hand, and handwritten. Here's our guide:

  1. Take a pen and paper.
  2. Write your username and the actual date.
  3. Hold the paper in front of you when taking the verification photo.
  4. Make sure your face and the paper is clearly visible in the image.

Choose files or drag and drop files
Was this article helpful?
  1. Happiness Community Management

  2. Posted
  3. Updated